Terms And Conditions

Introduction

These basic Terms and Conditions apply to the services provided by Web Design UK, and its associated brands, as web designers and hosting providers.

Please read them as the inability to comply with them will mean that we will not be able to work with you.  If you find them acceptable and would like to hire us, then you will receive our full terms and conditions during our ‘onboarding’ process.

Acceptable Usage Policy

The Acceptable Usage policy sets out the terms under which you may use the website design and hosting services we provide. The use of our Hosting Services means that you accept, and, agree to abide by all the policies stated below.

i) Website Content: The client agrees that web pages and files uploaded to servers will not violate any local, national or foreign laws or regulations; infringe on any intellectual property rights of Web Design UK or any third party; be defamatory, slanderous or trade libellous; be threatening or harassing; be discriminatory based on gender, race, age; promote hate; or contain viruses or other computer programming defects which result in damage to Web Design UK or any third party. Customers may not run IRC, bots, or clients. Unacceptable uses also include: bulk unsolicited emailing, unsolicited emailings, newsgroup spamming, child pornography, hardcore pornography or links to such sites, copyrighted music files, illegal content, copyright infringement, trademark infringement, warez, cracks, software serial numbers. Web Design UK will be the sole and final arbiter as to what constitutes a violation of this policy. Web Design UK does not normally monitor the contents of clients’ servers; however, if suspicion occurs, Web Design UK reserves the right to investigate and terminate the client’s subscription to the service.

ii) Spam: Unsolicited Email or “spam” originating from a server located on our network or associated with a Web Design UK server is not tolerated. This includes any email that promotes websites hosted on a server located on the Web Design UK network, but is sent from an email address not associated with that account. The client shall not use their Web Design UK services for chain letters, junk mail, bulk-email, or any use of distribution lists to any person who has not given specific permission to be included in such a process. Web Design UK reserves the right to deactivate or terminate any account(s) upon any indication of such activity without notice.

iii) Unauthorised Scripts and Executables: The customer agrees not to run any scripts, executables, proxys or other programs or processes on Web Design UK’s servers that will in any way adversely affect the performance of said servers.

iv) Unlicensed Software: The customer agrees only to use properly licensed third-party software on Web Design UK’s servers.

v) Intellectual Property: The customer agrees that it shall not violate any intellectual property rights and that it shall not resell services to any party that violates intellectual property rights. Web Design UK is required by law to remove or block access to any content upon notice of copyright infringement.

vi) Viruses and other Destructive Activities: Use of Web Design UK’s systems for creating or sending malicious, destructive or nuisance code, examples of which but are not limited to, viruses, worms, Trojan horses, or for pinging, flooding or mail bombing, or engaging in denial of service attacks is prohibited and in breach of this agreement. Web Design UK also reserves the right to charge for any time used to fix a spam situation caused by poor security on your behalf.

vii) Child Pornography: The use of Web Design UK’s systems to store, post, display, transmit, advertise or otherwise make available child pornography is prohibited. We are required by law to notify the Police if we become aware of the presence of child pornography on, or being transmitted through our systems.

viii) Data Warehousing: The servers provided by Web Design UK are intended for web services use only. Any use of our servers for file storage, data warehousing, backup data storage, mirror sites or any form of data file storage or management is prohibited.

ix) Peer to Peer / File – Media Sharing / Streaming: The customer will not run services or software related to Peer to Peer file sharing, bit torrent or any website providing media or file streaming / sharing. Media streaming requires a specific apache setup, which we can only provide on a different server.

x) Other Prohibited Activities: Engaging in any activity that, at Web Design UK’s absolute discretion, disrupts, interferes or is harmful to my services, business, operations, reputation, customers or ability of our customers to use our service is prohibited.

xi) Indemnification: The customer agrees that it shall defend, indemnify, save and hold Web Design UK (or it’s employee’s/contractors/owners) harmless from any and all demands, liabilities, losses, costs and claims, including reasonable legal fees asserted against Web Design UK, support officers and employees, that may arise or result from any service provided or performed or agreed to be performed or any product sold by customer, it’s agents and employees. Customer agrees to defend, indemnify and hold harmless Web Design UK against liabilities arising out of;

(1) any injury to person; property or website content / code caused by any products sold or otherwise distributed in connection with Web Design UK server including requested support;

(2) any material supplied by customer infringing or allegedly infringing on the proprietary rights of a third party and (3) copyright infringement. Customer agrees to limit the liability of Web Design UK to the amount paid for service.

Payments

All payments, including but not limited to deposits, final instalments and monthly fees, are made in advance.  Invoices will be issued, and payment is due within seven days and prior to the period the invoice covers.

Agreement

All clients are issued with an Agreement that further explains, in greater detail, what is expected from us as their web designers and themselves as our client.

Agreements are for a minimum period of 24 months and will be renewed for any new project upgrades.

Last updated May 2020.

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